Internet problems with DSL

I am new to this forum and i’m hoping someone out there will have a solution to my problem.

I recently got a Netgear 54Mbps wireless ADSL2+ modem router DG834G v4. having installed it and i waited for my ISP to say all was ok to proceed. i got the DSL light and internet light on the router/modem and switched on my PC (Advent 3217). After about 30 secs the the internet light goes out followed by the DSL light. I restarted the pc but this failed to bring back the connection. I reset the netgear and this also failed. I rang the ISP and phone company and they tested the line/link and said all was ok. I changed ethernet cables which made no difference. I tried a speedtouch modem which also didn’t work. Everytime I switch on the pc the link goes. I then tried my laptop which connected first time and i was able to surf the net and use my e-mails. I then switched my pc on to try it and the internet light and dsl light goes and I loose all connectivity.

To sum up then: With my pc switched off and not connected to the router/modem in any form my laptop connects fine. As soon as I switch on the pc the link drops.

Sorry if i’ve rabbited on a bit, I wasn’t sure how much info to put in.

Any answers greatly appreciated.

The Wingman

This entry was posted on Wednesday, December 10th, 2008 at 11:11 pm and is filed under Hi-Tech blog. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

Comments are closed.