So, evilfantasy has helped me before when i was having problems, but this is my wife’s issue. she received the blue screen of death and on restart IE was loading over and over and over again. So… i thought I’d just post a log to see if you guys see anything that’s wrong. Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:50:13 PM, on 11/29/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\firedog advisor\faAgnt.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\DllHost.exe

R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY…lion&pf=laptop
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY…lion&pf=laptop
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY…lion&pf=laptop
R0 – HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 – HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 – HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 – HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 – Hosts: ::1 localhost
O2 – BHO: (no name) – {02478D38-C3F9-4efb-9B51-7695ECA05670} – (no file)
O2 – BHO: Adobe PDF Reader Link Helper – {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} – C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 – BHO: NCO 2.0 IE BHO – {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} – (no file)
O2 – BHO: SSVHelper Class – {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} – C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 – BHO: HP Print Clips – {FFFFFFFF-FF12-44C5-91EC-068E3AA1B2D7} – c:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O3 – Toolbar: (no name) – {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} – (no file)
O4 – HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 – HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 – HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 – HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
O4 – HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 – HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 – HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 – HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 – HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 – HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 – HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 – HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 – HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 – HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 – HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 – HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 – HKCU\..\Run: [firedogadvisor] C:\Program Files\firedog advisor\faAgnt.exe /startup
O4 – HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 – HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 – HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘LOCAL SERVICE’)
O4 – HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User ‘LOCAL SERVICE’)
O4 – HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘NETWORK SERVICE’)
O4 – Global Startup: Bluetooth.lnk = ?
O4 – Global Startup: hpoddt01.exe.lnk = ?
O8 – Extra context menu item: E&xport to Microsoft Excel – res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 – Extra context menu item: Send image to &Bluetooth Device… – C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 – Extra context menu item: Send page to &Bluetooth Device… – C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 – Extra button: (no name) – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 – Extra ‘Tools’ menuitem: Sun Java Console – {08B0E5C0-4FCB-11CF-AAA5-00401C608501} – C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 – Extra button: Send to OneNote – {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 – Extra ‘Tools’ menuitem: S&end to OneNote – {2670000A-7350-4f3c-8081-5663EE0C6C49} – C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 – Extra button: HP Smart Select – {58ECB495-38F0-49cb-A538-10282ABF65E7} – c:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 – Extra button: Research – {92780B25-18CC-41C8-B9BE-3C9C571A8263} – C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 – Extra button: @btrez.dll,-4015 – {CCA281CA-C863-46ef-9331-5C8D4460577F} – C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 – Extra ‘Tools’ menuitem: @btrez.dll,-12650 – {CCA281CA-C863-46ef-9331-5C8D4460577F} – C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 – Gopher Prefix:
O16 – DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) – http://fpdownload2.macromedia.com/ge…nt/swflash.cab
O23 – Service: Apple Mobile Device – Apple Inc. – C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 – Service: avast! iAVS4 Control Service (aswUpdSv) – ALWIL Software – C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 – Service: avast! Antivirus – ALWIL Software – C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 – Service: avast! Mail Scanner – ALWIL Software – C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 – Service: avast! Web Scanner – ALWIL Software – C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 – Service: Bonjour Service – Apple Inc. – C:\Program Files\Bonjour\mDNSResponder.exe
O23 – Service: Com4Qlb – Hewlett-Packard Development Company, L.P. – C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 – Service: firedogAdvisorSrvHost – Unknown owner – C:\Program Files\firedog advisor\firedogAdvisorSrvHost.exe
O23 – Service: GameConsoleService – WildTangent, Inc. – C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 – Service: HP Health Check Service – Hewlett-Packard – c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 – Service: hpqwmiex – Hewlett-Packard Development Company, L.P. – C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 – Service: InstallDriver Table Manager (IDriverT) – Macrovision Corporation – C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 – Service: iPod Service – Apple Inc. – C:\Program Files\iPod\bin\iPodService.exe
O23 – Service: LightScribeService Direct Disc Labeling Service (LightScribeService) – Hewlett-Packard Company – C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 – Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) – Unknown owner – C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 – Service: QuickPlay Task Scheduler (QTS) (QPSched) – Unknown owner – C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 – Service: Cyberlink RichVideo Service(CRVS) (RichVideo) – Unknown owner – C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 – Service: Viewpoint Manager Service – Viewpoint Corporation – C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 – Service: XAudioService – Conexant Systems, Inc. – C:\Windows\system32\DRIVERS\xaudio.exe

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End of file – 9442 bytes